We continued to build our inventory by forming alliances with major piano tool and component manufacturers all over the world. In 1999, IPS was acquired by NewOctave Corporation, a leading U.S. manufacturer of time-tested piano tuning & repair tools, cloth, parts and components for the acoustic piano industry. Upon having an extremely strong partnership with the 2 companies combined, an all-cash offer to purchase the good name, machinery and business assets of American Piano Supply, Co. (*APSCO* in Clifton NJ USA). Regretfully, much of the inventory had not been kept in a climate controlled environment and concerns rose as audits were not being permitted to allow a final valuation to be determined for the purchase to be completed. The consumation of the purchase of APSCO was withdrawn as a result but actually turned into a good thing. Rather than being bogged down trying to revitalize and merge an old company (and a fair amount of old and spoiled merchandise) our company instead focused its entergy on going to work on expanding existing production and product lines. With new designs and improved production, the company continued to grow and flourish. The combined energies of IPS & NOC resulted in the fabrication of many parts, some of which was made for well known companies such as Yamaha, Baldwin, Gibson, Mason & Hamlin and Steinway.

Five years after integrating company resources, IPS was divested for solely logistical reasons and is now International Piano Supply, Incorporated*, one of many proud distributors of the now world-famous NewOctave Global^TM brand products with customers in 120 countries around the world.

With the impending onslaught of the electronics boom and the decrease over recent years in piano sales world wide (partially as a result), we felt that in order to keep pace with the market, we would have to include many items that are not necessarily "piano specific". It has always been very important to us that we "support what we sell". Such being the case, we sought out to contract with several professionals who are intimately familiar with industry advancements and current product trends to aid us in this area of expertise. Our firm now holds claim as the only direct piano supply house in the world to offer such products.

Among the many benefits of buying true factory-direct is the security in knowing that any questions or problems can be communicated directly with the manufacturer. Not only does this cure issues much more amicably and efficiently, but the free lifetime guarantee that comes with virtually all piano tuning, repair, regulating and stringing gear proves our level of commitment to quality and customer satisfaction. Drop-shippers abound on the Net these days. Please be cautious when dealing with vendors that hide their true identities and likely have no way to prove their experience or dedication. Websites can be put up easily. They shouldn't be confused with knowledge and integrity.

It is our sincere goal to make our company accessible to all who inquire. If you have a question, comment or suggestion as to how we can be of better service, we will do our best to surpass your expectations.

Cordially,